At Vihaan Venture, we prioritize your satisfaction and are committed to providing a seamless shopping experience with our Preet’s Premium Products. Please take a moment to review our Refund and Return Policy for clarity on the procedures and conditions.

1. Refund Eligibility:

• We entertain refund requests for products damaged during transit or those with quality issues.
• To be eligible for a refund, kindly notify us within 7 days of receiving the product.

2. Return Process:

• To initiate a return, please visit our Contact Us page and fill out the form with your order number and details about the issue.
• Our customer support team will guide you on the return process and provide instructions for the safe return of the product.

3. Condition of Returned Items:

• Returned items must be in their original packaging and condition.
• The product must be unused and in the same condition as received.

4. Inspection and Approval:

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed, and a credit will be applied to your original method of payment.

5. Late or Missing Refunds:

• If a refund is not received within the expected timeframe, please check with your bank or credit card company.
• If issues persist, contact us through our Contact Us page.

6. Exchanges:

• We only replace items if they are defective or damaged. If you need an exchange, please reach out to us through our Contact Us page.

7. Non-Refundable Items:

• Certain items, such as perishable goods, are non-refundable.

8. Cancellation Policy:

• Orders can be canceled within 24 hours of purchase. Cancellation requests received after this period may not be accommodated.

9. Contact Information:

• For any questions about our Refund and Return Policy, please visit our Contact Us page on our website.

10. Changes to This Policy:

• Vihaan Venture reserves the right to modify or update this Refund and Return Policy at any time. Any changes will be effective immediately upon posting on our website.

We appreciate your trust in Vihaan Venture and Preet’s Premium Products. If you have any concerns or queries regarding our Refund and Return Policy, please do not hesitate to reach out to us through our Contact Us page.

Thank you for being a valued customer!